Terms of Service

1. Introduction

Welcome to Pixelhive ("we," "our," or "us"). By using our logo design services, you agree to these Terms of Service. These terms constitute a legally binding agreement between you and Pixelhive.

2. Service Description

• Custom logo design services
• Multiple design concepts based on your package
• High-resolution files in various formats
• Revision rounds as specified in your package
• Full copyright transfer upon completion

3. Order Process

• Select your design package
• Complete payment through PayPal
• Fill out our design brief template
• Receive initial concepts within 24-48 hours
• Proceed with revision rounds
• Approve final design

4. Delivery Terms

• Initial concepts: 24-48 hours after brief submission
• Revision delivery: 24 hours per round
• Final files: 24 hours after final approval
• All deliveries via email
• Source files provided upon project completion

5. Intellectual Property

• Full copyright transfer upon final payment
• All designs are original work
• We retain the right to display final logos in our portfolio
• You warrant that all provided content is owned by you

6. Payment Terms

• All payments processed through PayPal
• Full payment required before work begins
• Prices displayed in USD including all taxes
• PayPal Purchase Protection coverage
• 180-day dispute resolution window

7. Revision Policy

• Number of revisions as per selected package
• Additional revisions available for purchase
• Clear feedback required for each revision
• Major design changes may incur additional fees

8. Refund Policy

• Full refund if no concepts delivered within 72 hours
• Partial refund if project cancelled before final delivery
• No refund after final files delivery
• Refunds processed through PayPal within 5 business days
• Disputes handled through PayPal resolution center

9. Contact Information

For questions about these Terms of Service, please contact us at contact@pixelhive.xyz. Include your PayPal Transaction ID in all communications.